Hotel & Restaurant Consulting · Operations Management
The journey to a better experience.
Senior hotel and restaurant operators who step into your property, take real ownership, and stay until the numbers move — anywhere in North America.
We run hospitality businesses like owners, because we've been the operators.
Journey Hospitality Group combines decades of leadership across major brands and independent properties. We build a custom strategy for each asset — then deploy the right people to execute it, on site, wherever the work is.
A custom strategy for your operation.
From day-to-day management to full turnarounds, we cover the disciplines a property actually needs — with one accountable team instead of five vendors.
- Human Resources Solutions
HR expertise that helps your business thrive
From a fully outsourced HR department to specific initiatives — consulting, recruitment, payroll, compliance, training, and more. Rooted in hospitality, serving every industry.
- Operations
Hotel & restaurant management
General operations and problem solving; sales, marketing and revenue management; accounting management and budget development — full or interim leadership with real accountability on property.
- Assessments
Assessments & inspections
Expert assessment and shopping of your hospitality operations, so you know what's really happening — specializing in food & beverage, health safety, and controls.
- Owners & investors
Asset management & executive search
We oversee the management companies in your properties so you can focus on new investments — and find the managing directors, GMs, and executive committee members to exceed your expectations.
- Turnarounds
Reimagining distressed assets
Renovating, repositioning, and optimizing turnarounds — delivering value for hotel owners, capital providers, and management alike.
- Projects
Openings & project management
Hotel and restaurant openings, project management and procurement — real project management from construction through launch and stabilization.
Senior operators. Not slide decks.
Three things make an engagement with us different from a typical consulting arrangement.
Brand and independent DNA
Our team's experience spans major flags and independent operations across North America — we know the systems, and we know when to break from them.
Deployed, not remote
We're mobile by design. We hire and place the right team for your operation and show up on property — whenever and wherever necessary.
Right-sized and accountable
Creative, experienced, and affordable — cost models customized to your budget, with 24/7 availability on retainer, and one measure of success: your property's performance.
Owners and partners on working with us.
Hospitality Building Services had the great pleasure of working with Gary Levine and Journey Hospitality Group on The Wonderer Charleston Project. Their expertise throughout construction provided ownership with top-notch management and consultation as they prepared to open the property. We look forward to work with him again.
They have quickly streamlined our internal process and daily operations in no time at all. We can count on Gary and his team to effectively get the job done.
My events were ALWAYS perfect thanks to Gary's eye for detail. I wish more management in the hospitality industry focused on that type of customer service. Always an A+!
The people who show up.
Gary Levine
President
Suzy Levine
Executive Vice President
Ward Childs
EVP, Development
Jose Ortiz
Vice President, Marketing
Your property. Our next journey.
Tell us about your hotel, restaurant, or club and what's keeping you up at night. We'll come back with a straightforward plan and a quote — no retainer required to talk.